Sales Force Automation
Pipeline coverage, win-rate by segment, sales velocity, quota/territory planning and AI-assisted forecast - on one customer record.
CRM
Sales, marketing and service on one customer record.
Pipeline, marketing automation, omnichannel service and a unified customer profile - with conversational AI and AI lead scoring native to the stack.
- Customer record
- Unified across CRM·ERP·CDP
- Service channels
- Email · Chat · Voice · Social
- Lead scoring
- AI native
KEY CAPABILITIES
Built for the actual work.
Marketing Automation
Campaign builder with multi-channel orchestration (email/SMS/push/web/social), lead scoring, attribution and journey analytics.
Customer Service
Omnichannel inbox, SLA-driven case routing, knowledge base, self-service portal, NPS/CSAT tracking and conversational deflection.
Customer Data Platform Lite
Identity resolution across CRM/ERP/Commerce/Marketing, unified customer profile and audiences activated via reverse-ETL to operational systems (new in V2).
Conversational AI for Sales & Service
RAG-grounded chat agents with handoff to humans, knowledge-base citations, multi-language support and full audit trail (new in V2).
Customer Onboarding & Health
Onboarding sequences, customer-health scoring, churn-risk prediction and renewal-forecast inputs into ERP subscription module (new in V2).
PRE-WIRED AGENTS
Agents that watch this module out-of-the-box
DivetIQ ships specialist agents pre-wired against this module's KPIs. Turn them on with one click - they execute through the same APIs your humans use.
KEY CAPABILITIES
See it move.
CRM
Headless. Composable. Yours to extend.
Every capability above is an API. REST + GraphQL + gRPC. Plug it into your existing stack today; replace it tomorrow if we ever stop earning the bill.
Stop renewing licenses.
Start paying for outcomes.
DivetIQ - one Headless Software Solution, eight modules, an AI Agentic Workflow for KPI Management, billed Pay per Use.