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CRM

Sales, marketing and service on one customer record.

Pipeline, marketing automation, omnichannel service and a unified customer profile - with conversational AI and AI lead scoring native to the stack.

Customer record
Unified across CRM·ERP·CDP
Service channels
Email · Chat · Voice · Social
Lead scoring
AI native
CRM dashboard with opportunities pipeline, lead scoring, activity feed, customer 360 and forecast tiles
CAPACIDADES CLAVE

Built for the actual work.

Sales Force Automation

Pipeline coverage, win-rate by segment, sales velocity, quota/territory planning and AI-assisted forecast - on one customer record.

Marketing Automation

Campaign builder with multi-channel orchestration (email/SMS/push/web/social), lead scoring, attribution and journey analytics.

Customer Service

Omnichannel inbox, SLA-driven case routing, knowledge base, self-service portal, NPS/CSAT tracking and conversational deflection.

Customer Data Platform Lite

Identity resolution across CRM/ERP/Commerce/Marketing, unified customer profile and audiences activated via reverse-ETL to operational systems (new in V2).

Conversational AI for Sales & Service

RAG-grounded chat agents with handoff to humans, knowledge-base citations, multi-language support and full audit trail (new in V2).

Customer Onboarding & Health

Onboarding sequences, customer-health scoring, churn-risk prediction and renewal-forecast inputs into ERP subscription module (new in V2).

AGENTES PRE-CONECTADOS

Agentes que vigilan este módulo desde el primer día

DivetIQ entrega agentes especialistas pre-conectados a los KPIs de este módulo. Actívalos con un clic - ejecutan a través de las mismas APIs que usan tus equipos.

CAPACIDADES CLAVE

See it move.

AI recommendation card with next-best action and rationale

CRM

Headless. Composable. Yours to extend.

Every capability above is an API. REST + GraphQL + gRPC. Plug it into your existing stack today; replace it tomorrow if we ever stop earning the bill.

Deja de renovar licencias.
Empieza a pagar por resultados.

DivetIQ - una solución de software headless, ocho módulos, un flujo agéntico de IA para gestión de KPI, facturado por uso.