Sales Force Automation
Pipeline coverage, win-rate by segment, sales velocity, quota/territory planning and AI-assisted forecast - on one customer record.
Pipeline, marketing automation, omnichannel service and a unified customer profile - with conversational AI and AI lead scoring native to the stack.

Pipeline coverage, win-rate by segment, sales velocity, quota/territory planning and AI-assisted forecast - on one customer record.
Campaign builder with multi-channel orchestration (email/SMS/push/web/social), lead scoring, attribution and journey analytics.
Omnichannel inbox, SLA-driven case routing, knowledge base, self-service portal, NPS/CSAT tracking and conversational deflection.
Identity resolution across CRM/ERP/Commerce/Marketing, unified customer profile and audiences activated via reverse-ETL to operational systems (new in V2).
RAG-grounded chat agents with handoff to humans, knowledge-base citations, multi-language support and full audit trail (new in V2).
Onboarding sequences, customer-health scoring, churn-risk prediction and renewal-forecast inputs into ERP subscription module (new in V2).
DivetIQ fornisce agenti specialisti pre-cablati sui KPI di questo modulo. Attivali con un click - eseguono tramite le stesse API che usano i tuoi team.

CRM
Every capability above is an API. REST + GraphQL + gRPC. Plug it into your existing stack today; replace it tomorrow if we ever stop earning the bill.
DivetIQ - una soluzione software headless, otto moduli, un workflow agentico IA per la gestione dei KPI, fatturato a consumo.